Security dealers looking to replace costly POTS lines or outdated fire communicators now have a powerful new option: the Starlink Fire Max2. This UL 864-listed commercial fire alarm communicator gives you unmatched flexibility, reliability, and savings—all in one dual SIM, dual path unit. Whether you’re retrofitting legacy panels or building out new installations, the Starlink Fire Max2 solves the challenge of maintaining compliance, reducing install time, and eliminating landline expenses.
Napco’s latest generation communicator is built to streamline installation and meet AHJ requirements in jurisdictions that demand dual-path or supervised communication. It also supports any 12V–24V fire alarm control panel (FACU), making it one of the most universal and labor-saving solutions on the market today.
Key Features of the Starlink Fire Max2
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Dual SIM, Dual Path Support: Automatically selects between Verizon and AT&T based on signal strength at the install site. Continues to monitor and dynamically switch if conditions change.
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Super Dual™ Plan Option: Industry’s first UL 864-listed supervised dual cell-only path, eliminating the need for IP while still satisfying dual path requirements in major cities.
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Panel-Powered Simplicity: Most models are powered directly by the FACU with no need for an external power supply or extra conduit.
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Saves Dealers Time and Money:
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Four supervised programmable inputs
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Two built-in Form C relay outputs
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Built-in RJ jacks for FACU connections
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No Panel Reprogramming Needed: Supports legacy Contact ID and 4/2 formats—ideal for retrofits without touching existing programming.
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Signal Boost™ and Dual Diversity Antennas: Enhances signal reliability, even in difficult RF environments, by eliminating multipath interference.
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Remote Management via Napco’s ComNet Portal: Set up accounts, manage templates, monitor device health, and adjust configurations 24/7.
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Status LEDs: Onboard indicators (red/blue) clearly show which carrier is in use and provide quick diagnostics at the unit.
Use Cases and Dealer Benefits
Dealers servicing properties with aging landlines or radios nearing sunset should strongly consider the Starlink Fire Max2. Here’s why:
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Perfect for Landline Replacement: Reduces recurring costs by eliminating two POTS lines per panel. The free StarLink FACU-Saver App helps demonstrate the monthly savings to your customer.
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AHJ-Ready: Especially useful in cities like New York, LA, Chicago, and others where dual path (or dual supervised) is required. Super Dual™ mode satisfies this without introducing the complexity of IP configuration.
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Universal Compatibility: Whether it’s a small strip mall with an old panel or a large commercial installation needing dual reporting paths, Max2 supports virtually any 12–24V panel.
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Dealer Incentives: Take advantage of Napco’s Instant Rebate Program with no paperwork—rebates are credited automatically upon activation of a qualifying service plan.
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Ease of Stocking: One model supports both major cell carriers and all modes (Cell only, Cell/IP, or Super Dual). This reduces SKUs and simplifies inventory management.
Technical Summary
As part of Napco’s industry-leading Starlink family, the Starlink Fire Max2 is fully UL 864 listed from end to end, including its New York-based NOC with PA-based mirrored disaster recovery failover. Available in plastic or metal enclosures, the system supports:
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Power Options:
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Panel-powered models: 10–24VDC, 85mA standby / 325mA peak
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Metal models with AC supply: 120VAC, 200mA
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Input/Output Capabilities:
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4 programmable supervised EOLR zones (10K resistors)
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2 Form C relay outputs
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Open collector PGM output (50mA max)
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Enclosure Sizes:
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Plastic: 8” x 5.5” x 1.5”
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Metal: 11.5” x 9.5” x 3.5”
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Environmental: Operating temps from 32°F to 120°F and up to 93% humidity
The Max2 series includes models with and without integrated power supplies, and optional accessories such as extended range antennas, tamper kits, and Wi-Fi modules for installations that prefer wireless IP backup.
Partner with SESP for Your Starlink Fire Max2 Installations
Southeast Security Products represents Napco Security Technologies and other best-in-class manufacturers across the Southeast U.S., offering hands-on support, product expertise, and dealer-focused programs to help you grow your business. Whether you’re building your first smart home package, upgrading to next-gen connectivity, or integrating high-performance technology into a larger security system, we can help you select the right solutions to power your installations. Contact us today for pricing, training, or to request a demo of the Starlink Fire Max2.
Visit sesproducts.com or reach out to learn more about how we can support your next project.
