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myDW Health Monitoring Service by Digital Watchdog: Proactive Camera Monitoring Made Easy

Jun 6, 2025 | Ip Video, New Products

myDW Health Monitoring service dashboard by Digital Watchdog

Cut the Core Drilling: SDC WPT Wireless Power Transfer Device Makes Retrofits Easy

Messing with door cores is one of the biggest headaches for security dealers retrofitting electrified hardware—especially when dealing with wood or fire-rated doors. Fortunately, the SDC WPT Wireless Power Transfer Device solves that problem by delivering power and data across the door gap without any moving parts, wires, or core drilling.

Ideal for both retrofit and new construction, this RF-powered solution simplifies installations, minimizes vandal-prone wiring, and keeps projects on schedule. Whether you’re updating an older access control system or installing electric locks on a wood or steel door, the SDC WPT gives you the power—literally—to get the job done cleanly and compliantly.

Key Product Features

  • Wireless RF power transfer—no door core drilling required
  • Compatible with steel and wood doors
  • Transfers both energy and data (REX, DPS, latch status)
  • Visual LED status indicator
  • Field-selectable dual voltage output (12VDC or 24VDC)
  • Up to 1/4” (7mm) door gap tolerance
  • Flexible mounting on latch, hinge, or top frame
  • No moving parts or exposed wires—zero wear points
  • Adjustable unlock trigger (1–90 seconds)
  • Includes fixed 4-second unlock trigger for standard REX

Use Cases & Dealer Benefits

The WPT is a retrofit-friendly, code-compliant solution designed for:

  • Failsecure Electrified Locks and Latches: Power mortise, cylindrical, or rim locks without wiring hassles.
  • High-Traffic Doors: Reduce wear and tear from wire loops and moving parts.
  • Historic and Finished Doors: Maintain door aesthetics without compromising functionality.
  • Healthcare and Schools: Perfect for touchless entry installations using wave-to-open sensors.
  • Compliance Upgrades: Ideal for projects needing to meet UL fire and burglary ratings.

Why Dealers Love It:

  • No Core Drilling = Faster Installs: Save labor and avoid damaging fire-rated or wood doors.
  • Reduced Callbacks: No wires to break or degrade over time.
  • More Tolerant Alignment: Easier to install than inductive wireless devices.
  • Upsell Opportunity: Bundle with electrified locksets, exit devices, and wave-to-open switches.
  • Profitable Retrofits: Unlock more margin on existing door openings where wiring is difficult.

Technical Summary

  • Power Input (Frame Side): 600 mA @ 24 VDC
  • Power Output (Door Side):
    • 600 mA @ 12 VDC
    • 300 mA @ 24 VDC
  • Door Gap Tolerance: Up to 1/4″ (7mm)
  • Alignment Tolerance: Horizontal & vertical < 5/64” (2mm)
  • Dry Inputs:
    • (1) 4-second fixed unlock trigger
    • (1) 1–90 second adjustable unlock timer
  • Dry Outputs (Frame Side):
    • (2) SPDT, 1A @ 30 VDC resistive
    • (2) SPST-NO, 100 mA @ 60 VDC resistive
  • Environmental Rating: -4°F to 140°F
  • Weight: 1 lb
  • Certifications:
    • UL 10C Positive Pressure Fire Tests
    • UL 1034 Burglary-Resistant Locking Mechanisms

Note: For use with failsecure (power-to-unlock) locks only. Not compatible with failsafe or continuously dogged locks.

How the SDC WPT Works

Unlike inductive systems that require precise coil alignment, the WPT uses RF energy, which:

  • Transmits power as radio waves across the door gap.
  • Converts the RF signal into usable DC voltage via an internal receiver.
  • Transfers data (REX, DPS, latch status) along with power.
  • Is less sensitive to vertical and horizontal misalignment than coil-based systems.

This makes the WPT more installer-friendly and reliable in real-world deployments—especially in field conditions where perfect alignment isn’t always possible.

Accessory Highlight: WPT Drill Jig

For installers working with solid or particle-filled wood doors, SDC offers a WPT Drill Jig Assembly (part #SDC-WPT), available from JustDoorToolz. This makes prep quick, clean, and precise—ensuring a secure, code-compliant fit for every install.

Partner with SESP for Your SDC Installations
Southeast Security Products represents SDC and other best-in-class manufacturers across the Southeast U.S., offering hands-on support, product expertise, and dealer-focused programs to help you grow your business. Whether you’re building your first smart home package, upgrading to next-gen connectivity, or integrating high-performance technology into a larger security system, we can help you select the right solutions to power your installations. Contact us today for pricing, training, or to request a demo of the WPT Wireless Power Transfer Device.

Visit sesproducts.com or reach out to learn more about how we can support your next project.

The myDW Health Monitoring service from Digital Watchdog is a game-changer for security dealers and integrators who want to minimize downtime and maximize the performance of surveillance systems. When a camera fails, a recorder goes offline, or a system is underperforming, you can’t afford to find out after the fact. That’s where myDW steps in—offering a powerful, cloud-based platform that provides real-time alerts, event logging, and system diagnostics for DW Spectrum® installations.

With actionable insights and proactive monitoring, the myDW Health Monitoring service empowers you to stay ahead of issues, reduce service calls, and deliver more value to your clients—all from a single, easy-to-use dashboard.

    Title

    Key Features of the myDW Health Monitoring Service

    • Real-Time System Health Alerts
      Instantly know when a camera or recorder goes offline, bandwidth drops, or storage fails.

    • Cloud-Based Access
      Monitor multiple customer sites and devices from a centralized, web-based dashboard.

    • Event Logging & Timeline
      View and filter historical health events for trend analysis, service records, and troubleshooting.

    • Custom Notifications
      Set up user-specific alerts to receive updates by email or in-app based on your role or territory.

    • Reports by Site or System
      Generate uptime and performance reports to show customers the reliability of their systems.

    • Team Collaboration Tools
      Share events with techs or project managers for faster resolutions and documentation.

    • Built-In DW Spectrum® Compatibility
      Seamlessly integrates with existing DW Spectrum® IPVMS deployments—no third-party software needed.

    Why Dealers Are Using myDW Health Monitoring Service

    Security integrators are under pressure to do more with less—less time, fewer truck rolls, and tighter margins. The myDW Health Monitoring service helps dealers gain operational efficiency and deliver a higher standard of service. Here’s how:

    • Prevent Downtime
      Get notified before your customers do. The sooner you know about a problem, the faster you can resolve it.

    • Reduce Site Visits
      Diagnose and even solve many issues remotely, keeping your techs focused on installs and growth work.

    • Increase RMR with Service Plans
      Turn myDW into a recurring revenue stream by offering it as part of a managed video service package.

    • Improve Customer Satisfaction
      Show clients you’re watching their back—literally. Use reports to demonstrate the reliability of the system and the value of your ongoing support.

    • Unify Multi-Site Monitoring
      For large or distributed customers, myDW simplifies health monitoring from multiple locations into one screen.

    Where myDW Health Monitoring Service Shines

    This service is ideal for integrators supporting a wide range of environments:

    • Retail Chains: Minimize surveillance blind spots across high-risk zones and keep loss prevention strategies intact.

    • School Campuses: Monitor uptime for critical safety cameras across buildings, parking lots, and entrances.

    • Healthcare Facilities: Keep surveillance running around-the-clock in sensitive areas like ER entrances or pharmaceutical storage.

    • Logistics & Warehouses: Ensure all cameras covering docks, yards, and inventory are online and recording.

    • Remote or Unstaffed Sites: Perfect for monitoring vacation homes, substations, or remote business locations with limited on-site staff.

    Technical Summary

    • Platform: Cloud-based health monitoring dashboard

    • System Integration: Native support for DW Spectrum® IPVMS

    • Event Management: Auto-generated timelines with exportable history

    • Alert Types: Camera offline, low bandwidth, storage error, system heartbeat, and more

    • User Access: Role-based login for team collaboration

    • Security: Encrypted data transmission with secure cloud access

    Why Digital Watchdog and SESP?

    At Southeast Security Products, we only represent manufacturers that help our dealers install faster, support better, and grow their bottom line. Digital Watchdog’s myDW Health Monitoring service is a perfect example. It helps our partners offer more value to clients while reducing the cost and complexity of support.

    Whether you’re building a new service offering or looking to tighten up existing customer support, myDW gives you a way to add RMR, improve uptime, and gain a competitive edge.

    Contact SESP to Enable myDW Health Monitoring for Your DW Installs

    If you’re a DW Spectrum® dealer and want to activate the myDW Health Monitoring service, we can help you get started. From account setup to training your team and building it into your service contracts, SESP is here to support you every step of the way.

    Reach out today to schedule a live demo, activate your service, or learn more about packaging myDW into your recurring support offerings.

    Southeast Security Products

    We represent best-in-class security manufacturers like Digital Watchdog across the Southeast U.S., offering hands-on support, product expertise, and dealer-focused programs to help you grow your business. Whether you’re a security dealer, integrator, or end user, we’re here to help you succeed. Visit sesproducts.com or contact us to learn more about how we can support your next project.

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